Privacy Policy

DivorcePrep ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website. Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Service. This policy applies to information collected through our website, document preparation platform, and any related services we provide.

We collect several types of information to provide and improve our services: **Personal Identification Information:** • Full legal name and spouse's full legal name • Current and former addresses • Date of birth and Social Security Number (for document preparation purposes) • Email address and phone number • Marriage date, location, and duration **Financial and Legal Information:** • Asset and property information you provide for document preparation • Debt and liability information • Income information relevant to support calculations • Child custody and support arrangements **Technical Information:** • IP address and browser type • Device information and operating system • Pages visited and time spent on our website • Referring website or search terms • Cookies and similar tracking technologies **Payment Information:** • Credit or debit card information (processed securely through our payment processor) • Billing address • Transaction history

We use the information we collect for the following purposes: **Service Delivery:** • Preparing divorce documents and forms based on your provided information • Processing your payment and fulfilling your order • Delivering completed documents to you • Providing customer support and responding to inquiries **Service Improvement:** • Analyzing usage patterns to improve our website and services • Identifying and fixing technical issues • Developing new features and services **Communications:** • Sending order confirmations and document delivery notifications • Providing service updates and important notices • Responding to your questions and requests • Sending marketing communications (only with your consent) **Legal and Compliance:** • Complying with applicable laws and regulations • Enforcing our Terms of Service • Protecting against fraud and unauthorized use • Responding to legal requests and court orders

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: **Service Providers:** We share information with trusted third-party service providers who assist us in operating our website and providing services, including: • Payment processors (to process your payment) • Cloud storage providers (to store your documents securely) • Email service providers (to send you notifications) • Analytics providers (to understand website usage) All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. **Legal Requirements:** We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options. **With Your Consent:** We may share your information with third parties when you have given us explicit consent to do so.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations: • **Account and order information**: Retained for 7 years after your last transaction to comply with tax and legal record-keeping requirements • **Prepared documents**: Retained for 2 years after preparation, then securely deleted unless you request earlier deletion • **Payment information**: Credit card details are not stored by us; they are processed and stored by our PCI-compliant payment processor • **Marketing preferences**: Retained until you opt out or request deletion • **Technical logs**: Retained for 90 days for security and debugging purposes You may request deletion of your personal information at any time, subject to our legal retention obligations.

Depending on your location, you may have the following rights regarding your personal information: **Access:** Request a copy of the personal information we hold about you. **Correction:** Request correction of inaccurate or incomplete information. **Deletion:** Request deletion of your personal information, subject to legal retention requirements. **Portability:** Request your data in a portable, machine-readable format. **Opt-Out of Marketing:** Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us. **California Residents (CCPA):** You have the right to know what personal information we collect, the right to delete your personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. **To exercise any of these rights**, please contact us through our website. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our website: **Essential Cookies:** Required for the website to function properly. These cannot be disabled. **Analytics Cookies:** Help us understand how visitors use our website. We use this data in aggregate form to improve our services. You can opt out of analytics cookies. **Preference Cookies:** Remember your settings and preferences for a better experience. **Marketing Cookies:** Used to deliver relevant advertisements. We use these only with your consent. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites. The inclusion of a link does not imply our endorsement of the linked site.

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by: • Posting the updated policy on our website with a new "Last Updated" date • Sending an email notification to the address associated with your account Your continued use of the Service after the effective date of the updated policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website. We take privacy concerns seriously and will respond to your inquiry within 30 days. This Privacy Policy was last updated on March 31, 2026.